Professional Food and Beverage Skills - Level 2 (Certificate)

This course is ideal for those seeking entry into the hospitality industry or those looking to enhance their existing skills. This qualification can help you to progress into a wide range of hospitality roles including:

• Table Service
• Counter Service
• Kitchen Assistant
• Housekeeping
• Bar Staff

This Level 2 course is designed to equip you with the essential skills and knowledge necessary for working in the catering and hospitality industry. It provides a comprehensive foundation in food and beverage service, food safety, customer care and work-place professionalism. Overall, it prepares you for a successful career in a dynamic and fast-paced environment!

What will I cover on this course?

Investigating the Catering and Hospitality Industry:
Explore the structure, roles and career pathways within the sector, gaining insight into current trends and operational standards.

Food Safety in Catering:
Understand the principles of food hygiene, contamination prevention and safe food handling practices to ensure compliance with industry regulations.

Health and Safety in Catering and Hospitality:
Learn how to identify risks, follow safety procedures and maintain a safe working environment for staff and customers.

Legislation in Food and Beverage Service:
Gain knowledge of relevant laws and regulations governing food service, including licensing, allergens, and consumer rights.

Menu Knowledge and Design:
Develop an understanding of menu types, components, and design principles that enhance customer experience and operational efficiency.

Applying Workplace Skills:
Build practical skills in teamwork, communication, time management and problem-solving within a hospitality setting.

Principles of Beverage Product Knowledge:
Learn about different beverage categories, including soft drinks, alcoholic beverages and their appropriate service methods.

Service of Hot Beverages:
Master the preparation and presentation of hot drinks such as tea, coffee and specialty beverages, with attention to quality and customer preferences.

Food and Beverage Service Skills:
Practice professional service techniques including table service, tray service, and buffet presentation, with a focus on customer satisfaction.

Handing payments and maintaining the payment point.

Upon successful completion, you will be well-prepared to work in a range of food and beverage roles, with a strong foundation in both practical and theoretical aspects of the industry.

Progress on this course is measured through a combination of methods, including practical assessments, short answer tests, multiple-choice tests and assignments. Practical skills will be observed and evaluated, while written components will test your theoretical knowledge.

This qualification will be graded using a Pass / Merit / Distinction system.

You will need:

• 4 or more GCSEs at Grade 3 or higher, including at least one out of English and Maths. If you are studying catering or food technology as a GCSE, this would be preferable, but it is not essential!

• You will be responsible for serving customers in our public restaurant - the Novus restaurant - therefore, a desire to provide excellent customer service is necessary.